The hybrid workplace: Contribution of autonomy in subjective well-being among employees in the banking, financial services and insurance sector

Pallavi Datta1, Sathiyaseelan Balasundaram2, Rekha Aranha 2, Sridevi Nair 2 1 Christ University, Bengaluru, India - 560029
2 Christ University, Hosur Road Bengaluru, Karnataka, India - 560029

Purpose. Amid the increasing importance of subjective well-being in shaping employees’ work outcomes, especially amidst growing health concerns and the adoption of hybrid work models, HR practitioners are actively seeking effective strategies to enhance employee well-being. The aim of this study is to develop and validate a scale for assessing autonomy in hybrid work, and subsequently, investigate the potential impact of autonomy on the subjective well-being of employees. Methodology. Data were gathered from employees working in the Banking, Financial Services and Insurance (BFSI) sector in Bengaluru, India in the form of a survey from a sample size of 440 employees. Devellis methodology was followed for the scale development and multiple regression analysis was used to test the hypotheses. Findings. Autonomy in hybrid work positively related with employee well-being, with location autonomy (31.4%) being a significant contributor to this positive association followed by scheduling autonomy (17.4%) and time autonomy (7%). However, the dimension of decision-making autonomy did not show a significant relationship with subjective well-being. Research implications for practice. This research assists decision-makers in understanding the ramifications of different forms of work autonomy on workforce well-being and grasping the evolving landscape of organizational psychology. Researchers can utilize the developed scale to scrutinize autonomy’s effects on diverse employee outcomes, such as productivity and job satisfaction across various industries and countries, thereby augmenting the scale’s generalizability. Originality. The literature review indicates that there is no prior study conducted in India or any other country within the evolving context of hybrid work similar to the present study.

Citation: Datta P., Balasundaram S., Aranha R., Nair S. (2025) The hybrid workplace: Contribution of autonomy in subjective well-being among employees in the banking, financial services and insurance sector. Organizational Psychology, vol. 15, no 1, pp. 256-274.

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