Patient Expectations and Satisfaction in Pediatric Orthopedics

•• Mancuso CA, Salvati EA, Johanson NA, Peterson MGE, Charlson ME. Patients’ expectations and satisfaction with total hip arthroplasty. J Arthroplasty. 1997;12(4):387–96. This was the first paper to describe a validated method for developing a tool for evaluating orthopedic patient expectations. It also provided the template for how numerous studies to follow would create these tools.

Mancuso CA, Sculco TP, Salvati EA. Patients with poor preoperative functional status have high expectations of total hip arthroplasty. J Arthroplasty. 2003;18(7):872–8. https://doi.org/10.1016/S0883-5403(03)00276-6.

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Mancuso CA, Jout J, Salvati EA, Sculco TP. Fulfillment of patients’ expectations for total hip arthroplasty. J Bone Joint Surg. 2009;91(9):2073–8. https://doi.org/10.2106/JBJS.H.01802.

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Mancuso CA, Sculco TP, Wickiewicz TL, et al. Patients’ expectations of knee surgery. J Bone Joint Surg - Ser A. 2001;83(7):1005–12. https://doi.org/10.2106/00004623-200107000-00005.

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Mancuso CA, Altchek DW, Craig EV, et al. Patients’ expectations of shoulder surgery. J Shoulder Elbow Surg. 2002;11(6):541–9. https://doi.org/10.1067/mse.2002.126764.

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Mancuso CA, Wentzel CH, Ghomrawi HMK, Kelly BT. Hip preservation surgery expectations survey: a new method to measure patients’ preoperative expectations. Arthrosc - J Arthrosc Relat Surg. 2017;33(5):959–68. https://doi.org/10.1016/j.arthro.2016.11.012.

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Cody EA, Mancuso CA, Macmahon A, et al. Development of an expectations survey for patients undergoing foot and ankle surgery. Foot Ankle Int. 2016;37(12):1277–84. https://doi.org/10.1177/1071100716666260.

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Kahlenberg CA, Nwachukwu BU, Mehta N, et al. Development and validation of the Hospital for Special Surgery Anterior Cruciate Ligament Postoperative Satisfaction Survey. Arthrosc: J Arthrosc Relat Surg. 2020;36(7):1897–903. https://doi.org/10.1016/J.ARTHRO.2020.02.043.

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Kim JK, Al-Dhafer B, Shin YH, Joo HS. Effect of pre-treatment expectations on post-treatment expectation fulfillment or outcomes in patients with distal radius fracture. J Hand Ther. Published online May 2021. https://doi.org/10.1016/j.jht.2021.04.023.

Mancuso CA, Cammisa FP, Sama AA, Hughes AP, Girardi FP. Development of an expectations survey for patients undergoing cervical spine surgery. Spine (Phila Pa 1976). 2013;38(9):718–25. https://doi.org/10.1097/BRS.0b013e31827bf204.

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Mancuso CA, Cammisa FP, Sama AA, Hughes AP, Ghomrawi HMK, Girardi FP. Development and testing of an expectations survey for patients undergoing lumbar spine surgery. J Bone Joint Surg. 2013;95(19):1793–800. https://doi.org/10.2106/JBJS.L.00338.

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Mancuso CA, Duculan R, Stal M, Girardi FP. Patients’ expectations of cervical spine surgery. Spine (Phila Pa 1976). 2014;39(14):1157–62. https://doi.org/10.1097/BRS.0000000000000349.

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Mancuso CA, Duculan R, Stal M, Girardi FP. Patients’ expectations of lumbar spine surgery. Eur Spine J. 2014;24(11):2362–9. https://doi.org/10.1007/s00586-014-3597-z.

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Jacobs E, van Kuijk SMJ, Merk JMR, et al. Implementation of patient-reported outcome measures in appropriateness criteria of surgery for degenerative lumbar scoliosis. Spine J. 2019;19(4):655–61. https://doi.org/10.1016/j.spinee.2018.09.012.

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Henn RF, Ghomrawi H, Rutledge JR, Mazumdar M, Mancuso CA, Marx RG. Preoperative patient expectations of total shoulder arthroplasty. J Bone Joint Surg. 2011;93(22):2110–5. https://doi.org/10.2106/JBJS.J.01114.

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Swarup I, Henn CM, Gulotta LV, Henn RF. Patient expectations and satisfaction in orthopaedic surgery: a review of the literature. J Clin Orthop Trauma. 2019;10(4):755–60. https://doi.org/10.1016/j.jcot.2018.08.008.

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Banka G, Edgington S, Kyulo N, et al. Improving patient satisfaction through physician education, feedback, and incentives. J Hosp Med. 2015;10(8):497–502. https://doi.org/10.1002/jhm.2373.

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Zgierska Aleksandra, Rabago D, Miller M. Impact of patient satisfaction ratings on physicians and clinical care. Patient Prefer Adherence. Published online April 2014:437. https://doi.org/10.2147/PPA.S59077.

Tsai TC, Orav EJ, Jha AK. Patient satisfaction and quality of surgical care in US hospitals. Ann Surg. 2015;261(1):2–8. https://doi.org/10.1097/SLA.0000000000000765.

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Mancuso CA, Sculco TP, Salvati EA. Patients with poor preoperative functional status have high expectations of total hip arthroplasty. Published online 2003.https://doi.org/10.1054/S0883-5403(03)00276-6.

• Matsumoto H, Vitale MG, Hyman JE, Roye DP. Can parents rate their children’s quality of life? Perspectives on pediatric orthopedic outcomes. J Pediatr Orthopaed B. 2011;20(3):184–90. https://doi.org/10.1097/BPB.0b013e328343184c. Article that highlights the role that caregiver expectations plays in the evaluation of pediatric patients and whether the parents are accurately able to rate their child’s outcomes.

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Scuderi GR, Bourne RB, Noble PC, Benjamin JB, Lonner JH, Scott WN. The new knee society knee scoring system. Clin Orthopaed Relat Res. 2012;470:3–19. https://doi.org/10.1007/s11999-011-2135-0. (Springer Science and Business Media, LLC).

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Muniesa JM, Marco E, Tejero M, et al. Analysis of the expectations of elderly patients before undergoing total knee replacement. Arch Gerontol Geriatr. 2010;51(3). https://doi.org/10.1016/j.archger.2010.01.003.

Gandhi R, Davey JR, Mahomed N. Patient expectations predict greater pain relief with joint arthroplasty. J Arthroplasty. 2009;24(5):716–21. https://doi.org/10.1016/j.arth.2008.05.016.

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Razmjou H, Finkelstein JA, Yee A, Holtby R, Vidmar M, Ford M. Relationship between preoperative patient characteristics and expectations in candidates for total knee arthroplasty. Physiother Can. 2009;61(1):38–45. https://doi.org/10.3138/physio.61.1.38.

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Haddad FS, Garbuz DS, Chambers GK, Jagpal TJ, Masri BA, Duncan CP. The expectations of patients undergoing revision hip arthroplasty. J Arthroplasty. 2001;16(1):87–91. https://doi.org/10.1054/arth.2001.17937.

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Kadzielski J, Malhotra LR, Zurakowski D, Lee SGP, Jupiter JB, Ring D. Evaluation of preoperative expectations and patient satisfaction after carpal tunnel release. J Hand Surg. 2008;33(10):1783–8. https://doi.org/10.1016/j.jhsa.2008.06.019.

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Jones DL, Bhanegaonkar AJ, Billings AA, et al. Differences between actual and expected leisure activities after total knee arthroplasty for osteoarthritis. J Arthroplasty. 2012;27(7):1289–96. https://doi.org/10.1016/j.arth.2011.10.030.

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Lemos J, Xiao M, Castro Appiani LM, Katz P, Kamal RN, Shapiro LM. Are patient-reported outcome measures for distal radius fractures validated for spanish and culture? A systematic review. J Hand Surg. Published online July 1, 2023. https://doi.org/10.1016/j.jhsa.2023.03.017.

Graham B, Green A, James M, Katz J, Swiontkowski M. Measuring patient satisfaction in orthopaedic surgery. J Bone Joint Surg - Am Vol. 2015;97(1):80–4. https://doi.org/10.2106/JBJS.N.00811.

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Marks M, Herren DB, Vliet Vlieland TPM, Simmen BR, Angst F, Goldhahn J. Determinants of patient satisfaction after orthopedic interventions to the hand: a review of the literature. J Hand Ther. 2011;24(4):303-312.e10. https://doi.org/10.1016/j.jht.2011.04.004.

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Kocher MS, Steadman JR, Briggs K, Zurakowski D, Sterett WI, Hawkins RJ. Determinants of patient satisfaction with outcome after anterior cruciate ligament reconstruction. J Bone Joint Surg. 2002;84-A(9):1560–72.

Tashjian RZ, Bradley MP, Tocci S, Rey J, Henn RF, Green A. Factors influencing patient satisfaction after rotator cuff repair. J Shoulder Elbow Surg. 2007;16(6):752–8. https://doi.org/10.1016/J.JSE.2007.02.136.

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