Lack of alignment between orthopaedic surgeon priorities and patient expectations in total joint arthroplasty

Incision length

A large majority, 73 participants (72%), would not pay to have a 4 cm or smaller incision. The remaining the 29 patients (28%) who preferred to have a 4 cm or smaller incision would pay as much as $1,328 ± 1,629 (Fig. 1A). A majority, 64 participants (63%), did not want to be compensated to have a 4 cm or larger incision. However, 38 remaining patients (37%) wanted to be compensated as much as $2,771 ± 2,257 for a 4 cm or larger incision (Fig. 1B).

Fig. 1figure 1

Incision length. A The percentage of participants indicating their willingness to pay to have a 4 cm smaller incision. B The percentage of participants indicating their willingness to be compensated to have a 4 cm larger incision

Duration of hospital stay

A large majority, 73 participants (72%), would not pay to extend their hospital stay by one day. However, the remaining 29 patients (28%) who would prefer to stay one day longer would pay a mean $827 ± 1,291 for that day (Fig. 2A). A majority, 58 patients (57%), would not need to be compensated to have their hospital stay shortened by one day. However, 44 patients (43%) would need to be compensated a mean $2,569 ± 2,253 to shorten their hospital stay by one day (Fig. 2B).

Fig. 2figure 2

Duration of hospital stay. A The percentage of participants wanting to pay in order to extend their hospital stay by one day. B The percentage of participants needing compensation to shorten their hospital stay by one day

Returning to activity

A majority, 60 patients (59%), would not pay to return to normal activity two weeks sooner. However, 42 patients (41%) would pay a mean of $1,695 ± 1,845 to return to normal activity two weeks sooner (Fig. 3A). A majority, 58 patients (57%), would not pay to return to normal activity four weeks sooner. However, 44 patients (43%) would pay a mean of $1,502 ± 1,675 to return to normal activity four weeks sooner (Fig. 3B).

Fig. 3figure 3

Returning to activity. A The percentage of participants indicating their willingness to pay to return to normal activity two weeks sooner. B The percentage of participants indicating their willingness to pay to return to normal activity four weeks sooner

Implants

A large majority, 83 patients (81%), would not pay to choose their own implants. However, 19 patients (19%) would pay a mean $985 ± 1,445 to choose their own implants instead of having the physician choose them (Fig. 4).

Fig. 4figure 4

Implants. The percentage of participants indicating their willingness to pay to return to choose their own implants

Discharge disposition

A large majority, 73 patients (72%), would not need to be compensated to forego the help of a home health aide. However, the remaining 29 patients (28%) would need to be compensated a mean $849 ± 1,227 to forego the help of a home health aide (Fig. 5). Additionally, a majority 67 patients (66%) would not need to be compensated to forego physical therapy. However, 35 patients (34%) would need to be compensated a mean $2,220 ± 1,981 to forego physical therapy (Fig. 6). Furthermore, a large majority, 76 patients (75%), would not need to be compensated forego a skilled nursing facility. However, 26 patients (25%) would need to be compensated a mean $2,559 ± 2,378 to return home after surgery instead of to a skilled nursing facility (Fig.7).

Fig. 5figure 5

Assistance from home health aide. The percentage of participants requiring compensation to forego help from a home health aide

Fig. 6figure 6

Physical therapy. The percentage of participants expecting compensation to forego physical therapy

Fig. 7figure 7

Skilled nursing facility. The percentage of participants needing compensation to forego a skilled nursing facility

Follow-up

A majority, 61 patients (60%), would not pay to see the physician instead of another provider at the two-week follow-up. However, 41 patients (40%) would pay a mean $759 ± 1,276 to see the physician instead of another provider at the two-week follow-up (Fig. 8A). A majority 57 patients (56%) would not pay to see the physician instead of another provider at the six-week follow-up. However, 45 patients (44%) would pay a mean $813 ± 1,337 to see the physician instead of another provider at the six-week follow-up (Fig. 8B). Additionally, a large majority, 80 patients (78%), would not pay to conduct their two-week follow-up visit over the phone. However, 22 patients (22%) would pay a mean $426 ± 666 to conduct their two-week follow-up visit over the phone (Fig. 9A). A large majority, 82 patients (80%), would not pay to conduct their six-week follow-up visit over the phone. However, 20 patients (20%) would pay a mean $485 ± 697 to conduct their six-week follow-up visit over the phone (Fig. 9B).

Fig. 8figure 8

Follow-up with a provider other than the physician. A The percentage of participants indicating their willingness to pay for a follow-up with their physician rather than another provider at the two-week follow-up visit. B The percentage of participants indicating their willingness to pay for a follow-up with their physician rather than another provider at the six-week follow-up visit

Fig. 9figure 9

Telephone follow-up. A The percentage of participants indicating their willingness to pay for their two-week follow-up visit to be conducted over the telephone. B The percentage of participants indicating their willingness to pay for their six-week follow-up visit to be conducted over the telephone

Post-operative patient experience

Over half (51%) of the patients did not miss any work due to surgery. However, one-third needed to take more than 6 weeks off of work (Table 2). From the percentage patients who worked, 17 patients (17%) received an income through temporary disability when they were not working due to their surgery. Finally, 12 patients (12%) received an income through their employer as paid time off, while another 12 patients (12%) lost money as they did not receive any supplemental income after surgery (Figs. 7, 8 and 9).

Table 2 Postoperative experience of the patient and caretakerPost-operative caretaker experience

A significant other or child provided assistance care for over half (51%) the patients after the surgery (Table 2). Another 33 patients (33%) stated they received post-operative care from someone designated as “other.” A majority of caretakers (65%) did not take time off of work to care for the patients after the surgery. 11 caretakers (11%) took less than seven days off of work to care for the patient after the surgery. Only 4% of caretakers (4%) needed to take more than 6 weeks off work.

Anticoagulation

Overall, a significant number of patients preferred not to use anticoagulation in total joint arthroplasty (p = 0.019). However, value attributed to avoiding a specific method of anticoagulation was found to be not significant (p = 0.507, Table 3). A large majority, 74 patients (73%), would not pay to avoid having their blood drawn for anticoagulation every 2 to 4 days. The remaining patients (27%) would pay a mean $1,145 ± 1,705 to avoid having their blood drawn every 2 to 4 days. A large majority, 70 patients (73%), would not pay to avoid having daily injections to dose their medication. The remaining 32 patients (31%) would pay a mean $1,166 ± 1,711 to avoid daily injections. A large majority, 84 patients (82%), would not pay to avoid taking medication via pills. The remaining 18 patients (18%) would pay a mean $701 ± 1,131 to avoid taking pills. A large majority, 86 patients (84%), would not pay to avoid wearing leg compression devices. The remaining 16 patients (16%) would pay a mean $261 ± 361 to avoid wearing leg compression devices.

Table 3 Patient perception of route of administration of each type of anticoagulant used in total joint arthroplasty

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