1. Tsasis, P, Bruce-Barrett, C. Organizational change through lean thinking. Health Serv Manage Res 2008; 21: 192–198.
Google Scholar | SAGE Journals2. D'Andreamatteo, A, Ianni, L, Lega, F, et al. Lean in healthcare: a comprehensive review. Health Policy 2015; 119: 1197–1209.
Google Scholar | Crossref | Medline | ISI3. Antonacci, G, Reed, JE, Lennox, L, et al. The use of process mapping in healthcare quality improvement projects. Health Serv Manage Res 2018; 31: 74–84.
Google Scholar | SAGE Journals | ISI4. Mazzocato, P, Savage, C, Brommels, M, et al. Lean thinking in healthcare: a realist review of the literature. Qual Saf Health Care 2010; 19: 376–382.
Google Scholar | Medline5. Womack, JP, Jones, DT, Roos, D. The machine that changed the world. New York, NY: Rawson Associates, 1990.
Google Scholar6. Moore, C, Buchanan, DA. Sweat the small stuff: a case study of small-scale change processes and consequences in acute care. Health Serv Manage Res 2013; 26: 9–17.
Google Scholar | SAGE Journals7. Caffyn, S. Development of a continuous improvement self-assessment tool. Int J Oper Prod Manage 1999; 19: 1138–1153.
Google Scholar | Crossref8. Bessant, J, Caffyn, S, Gallagher, M. An evolutionary model of continuous improvement behaviour. Technovation 2001; 21: 67–77.
Google Scholar | Crossref9. Dahlgaard, JJ, Dahlgaard-Park, SM. Lean production, six sigma quality, TQM and company culture. TQM Magazine 2006; 18: 263–281.
Google Scholar | Crossref10. Anand, G, Ward, PT, Tatikonda, MV, et al. Dynamic capabilities through continuous improvement infrastructure. J Operat Manage 2009; 27: 444–461.
Google Scholar | Crossref | ISI11. Poksinska, B. The current state of lean implementation in health care: literature review. Qual Manag Health Care 2010; 19: 319–329.
Google Scholar | Crossref | Medline12. Radnor, Z, Boaden, R. Lean in public services – panacea or paradox? Public Money Manage 2008; 28: 3–7.
Google Scholar | ISI13. Bass, BM, Avolio, BJ. Transformational leadership: improving organizational effectiveness. Thousand Oaks, CA: SAGE, 1994.
Google Scholar14. Bass, BM. Two decades of research and development in transformational leadership. Eur J Work Organiz Psychol 1999; 8: 9–32.
Google Scholar | Crossref15. Sun, W, Xu, A, Shang, Y. Transformational leadership, team climate, and team performance within the NPD team: evidence from China. Asia Pac J Manag 2014; 31: 127–147.
Google Scholar | Crossref16. Poksinska, B, Swartling, D, Drotz, E. The daily work of lean leaders – lessons from manufacturing and healthcare. Total Quality Manage 2013; 24: 886–898.
Google Scholar | Crossref17. Andressen, P, Konradt, U, Neck, CP. The relation between self-leadership and transformational leadership: competing models and the moderating role of virtuality. J Leadership Organiz Stud 2012; 19: 68–82.
Google Scholar | SAGE Journals | ISI18. Biswas, S. Impact of psychological climate & transformational leadership on employee performance. Indian J Ind Relat 2012; 48: 105–119.
Google Scholar19. Baxter, P, Jack, S. Qualitative case study methodology: study design and implementation for novice researchers. Qual Rep 2008; 3(4):5 44–59.
Google Scholar20. Yin, RK. Applications of case study research. Thousand Oaks, CA: SAGE, 2003.
Google Scholar21. Cooper, DR, Schindler, P. Business research methods. New York: McGraw Hill, 2008.
Google Scholar22. Dabke, D. Impact of leader’s emotional intelligence and transformational behavior on perceived leadership effectiveness: a multiple source view. Bus Perspect Res 2016; 4: 27–40.
Google Scholar | SAGE Journals23. McCann, J. Leadership in the apparel manufacturing environment: an analysis based on the multi-factor leadership questionnaire. SAM Adv Manage J 2008; 73: 20–30.
Google Scholar24. Miles, MB, Huberman, AM. Qualitative data analysis. Thousand Oaks, CA: SAGE, 1994.
Google Scholar25. Braster, J. De kern van casestudy's [the core of case studies]. Assen: Van Gorcum, 2000.
Google Scholar26. Van der Sande, JP. Gedragsobservatie [behavioural observation]. Groningen: Martinus Nijhoff, 1999.
Google Scholar27. Bijl, A, Ahaus, K, Ruël, G, et al. Role of lean leadership in the lean maturity – second-order problem-solving relationship: a mixed methods study. BMJ Open 2019; 9: e026737.
Google Scholar | Crossref | Medline28. Erskine, J, Hunter, DJ, Small, A, et al. Leadership and transformational change in healthcare organisations: a qualitative analysis of the North East transformation system. Health Serv Manage Res 2013; 26: 29–37.
Google Scholar | SAGE Journals29. Wang, G, Oh, I-S, Courtright, SH, et al. Transformational leadership and performance across criteria and levels: a meta-analytic review of 25 years of research. Group Organiz Manage 2011; 36: 223–270.
Google Scholar | SAGE Journals | ISI30. Bessant, J, Burnell, J, Harding, R, et al. Helping industry towards continuous improvement. Industry Higher Educ 1992; 6: 185–189.
Google Scholar | SAGE Journals