Workplace Violence Prevention: Flagging Practices and Challenges in Hospitals

Andress, I., Leggett, K., Storey, K., Gladstone, A., Birken, M. (2018). The ABC’s of identifying and communicating risks for violence. In Needham, I., McKenna, K., Frank, O., Oud, N. (Eds.), Sixth international conference on violence in the health sector: Advancing the delivery of positive practice (pp. 255–260). Oud Consultancy.
Google Scholar Baethge, A., Rigotti, T. (2013). Interruptions to workflow: Their relationship with irritation and satisfaction with performance, and the mediating roles of time and pressure and mental demands. Work & Stress, 27(1), 43–63. https://doi.org/10.1080/02678373.2013.761783
Google Scholar Bill 168 . (2009). An Act to amend the Occupational Health and Safety Act with respect to violence and harassment in the workplace and other matters. https://www.ontario.ca/laws/statute/s09023
Google Scholar Braun, V., Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Google Scholar Brophy, J. T., Keith, M. M., Hurley, M. (2018). Assaulted and unheard: Violence against healthcare staff. NEW SOLUTIONS: A Journal of Environmental and Occupational Health Policy, 27(4), 581–606. http://doi.org/10.1177/1048291117732301
Google Scholar Burkoski, V., Farshait, N., Yoon, J., Clancy, P. V., Fernandes, K., Howell, M. R., Solomon, S., Orrico, M. E., Collins, B. E. (2019). Violence prevention: Technology-enabled therapeutic intervention [Special issue]. Nursing Leadership, 32, 59–70. http://doi.org/10.12927/cjnl.2019.25814
Google Scholar Drummond, D. J., Sparr, L. F., Gordon, G. H. (1989). Hospital violence reduction among high-risk patients. Journal of the American Medical Association, 261(17), 2531–2534. http://doi.org/10.1001/jama.1989.03420170075033
Google Scholar “Flagging” disruptive patients reduces violence: Portland VA program cut incidents by 92% . (2002). Hospital Employee Health, 21(1), 115–117.
Google Scholar Gates, D. M., Gillespie, G. L., Succop, P. (2011). Violence against nurses and its impact on stress and productivity. Nursing Economics, 29(2), 59–65.
Google Scholar | Medline | ISI Hango, D., Moyser, M. (2018, December 17). Harassment in Canadian workplaces (Report No. 75-006-X). Statistics Canada. https://www.bls.gov/iif/oshwc/cfoi/workplace-violence-healthcare-2018.htm#_edn3
Google Scholar Havaei, F., MacPhee, M., Ma, A. (2020). Workplace violence among British Columbia nurses across different roles and contexts. Healthcare, 8, Article 98. https://doi.org/10.3390/healthcare8020098
Google Scholar Hutton, S. A., Vance, K., Burgard, J., Grace, S., Van Male, L. (2018). Workplace violence prevention standardization using lean principles across a healthcare network. International Journal of Health Care Quality Assurance, 31(6), 464–473. https://doi.org/10.1108/IJHCQA-05-2017-0085
Google Scholar Kling, R. N., Yassi, A., Smailes, E., Lovato, C. Y., Koehoorn, M. (2011). Evaluation of a violence risk assessment system (the Alert System) for reducing violence in an acute hospital: A before and after study. International Journal of Nursing Studies, 48(5), 534–539. http://doi.org/10.1016/j.ijnurstu.2010.10.006
Google Scholar Kosny, A., Tomina, S., Ferron, E. M., Gignac, M., Robson, L., Mustard, C., Cullen, K. (2018). The implementation of violence prevention policies and programs in hospitals. Occupational Health for Health Care Workers, 75(2), A349. http://doi.org/10.1136/oemed-2018-ICOHabstracts.998
Google Scholar Lanctôt, N., Guay, S. (2014). The aftermath of workplace violence among healthcare workers: A systematic literature review of the consequences. Aggression and Violence Behavior, 19(5), 492–501. http://doi.org/10.1016/j.avb.2014.07.010
Google Scholar Liu, J., Gan, Y., Jiang, H., Li, L., Dwyer, R., Lu, K., Yan, S., Sampson, O., Xu, H., Wang, C., Zhu, Y., Chang, Y., Yang, Y., Yang, T., Chen, Y., Song, F., Lu, Z. (2019). Prevalence of workplace violence against healthcare workers: A systematic review and meta-analysis. Occupational and Environmental Medicine, 76, 927–937. http://doi.org/10.1136/oemed-2019-105849
Google Scholar Loftus, C., Afriyie-Boateng, M., Wiesenfeld, L. (2019, November 19). Supporting staff to manage aggressive patient behaviour in acute care: A randomized controlled trial [PowerPoint sides]. IWH. https://www.iwh.on.ca/sites/iwh/files/iwh/presentations/iwh_speaker_series_2019-11-17_wiesenfeld-afriyie-boateng-loftus.pdf
Google Scholar Loftus, C., Wiesenfeld, L., Afriyie-Boateng, M., Lawson, A., Vyshnevski, E., Amick, B., van den Broek, K. (2018). “U.P. With Safety”: A universal precautions approach to reducing aggressive behaviour risk in acute care. In Needham, I., McKenna, K., Frank, O., Oud, N. (Eds.), Sixth international conference on violence in the health sector: Advancing the delivery of positive practice (pp. 326–327). Oud Consultancy.
Google Scholar McPhaul, K. M., Lipscomb, J. A. (2004). Workplace violence in health care: Recognized but not regulated. Online Journal of Issues in Nursing, 9(3), 7.
Google Scholar | Medline Nova Scotia Health Research Foundation . (2017). Flagging patient records: Report on a method of communicating risk. https://awarens.ca/workplace-safety-action-plan/
Google Scholar Occupational Health and Safety Act, R.S.O. c.O.1 (1990) . https://www.ontario.ca/laws/statute/90o01?search=ohsa
Google Scholar Ontario Public Service Employees Union . (n.d.). From knowledge to action—A health and safety toolkit. https://opseu.org/information/tools-and-resources/from-knowledge-to-action-a-health-and-safety-toolkit-2/15746/
Google Scholar Paterson, J., Fernandes, J., Hunter, K., Hubert, S., Strudwick, G. (2019). Embedding psychiatric risk flags within an electronic health record: Initial findings and lessons learned. Healthcare Quarterly, 21(4), 54–60. http://doi.org/10.12927/hcq.2019.25739
Google Scholar Patton, M. Q. (2015). Qualitative evaluation and research methods. SAGE.
Google Scholar Personal Health Information Protection Act, S.O., c. 3, schedule A (2004). https://www.ontario.ca/laws/statute/04p03
Google Scholar Phillips, J. P. (2016). Workplace violence against health care workers in the United States. New England Journal of Medicine, 374, 1661–1669. http://doi.org/10.1056/NEJMra1501998
Google Scholar Priest, L. (2004, November 13). When seniors turn to violence in their nursing homes. The Globe and Mail. https://www.theglobeandmail.com/news/national/when-seniors-turn-to-violence-in-their-nursing-homes/article1006886/
Google Scholar Public Services Health & Safety Association . (2017a). Communicating the risk of violence: A flagging program handbook for maximizing preventative care. https://workplace-violence.ca/tools/flagging/
Google Scholar Public Services Health & Safety Association . (2017b). Communicating the risk of violence: What healthcare providers should know about privacy [Fact sheet]. https://workplace-violence.ca/tools/flagging/
Google Scholar Rao, D., Elshafei, A., Nguyen, M., Hatzenbuehler, M. L., Frey, S., Go, V. F. (2019). A systematic review of multi-level stigma interventions: State of the science and future directions. BMC Medicine, 17, Article 41. https://doi.org/10.1186/s12916-018-1244-y
Google Scholar Rosenthal, L. J., Byerly, A., Taylor, A. D., Martinovich, Z. (2018). Impact and prevalence of physical and verbal violence toward healthcare workers. Psychosomatics, 59(6), 584–590. https://doi.org/10.1016/j.psym.2018.04.007
Google Scholar Stake, R. E. (2005). Qualitative case studies. In Denzin, N. K., Lincoln, Y. S. (Eds.), The SAGE handbook of qualitative research (3rd ed., pp. 443–466). SAGE.
Google Scholar U.S. Bureau of Labor Statistics . (2020, April 8). Workplace Violence in Healthcare, 2018. https://www.bls.gov/iif/oshwc/cfoi/workplace-violence-healthcare-2018.htm
Google Scholar World Health Organization . (2021). Violence against health care workers. https://www.who.int/violenceinjury_prevention/violence/workplace/en/
Google Scholar Wyatt, R., Anderson-Drevs, K., Van Male, L. M. (2016). Workplace violence in health care: A critical issues with a promising solution. Journal of the American Medical Association, 316(10), 1037–1038. https://doi.org/10.1001/jama.2016.10384
Google Scholar

Comments (0)

No login
gif